Your Livit wallet may show balances related to refunds or transactions within the platform.
Common wallet questions
Users may see wallet activity when:
- a refund is issued to the wallet
- an order is cancelled
- a dispute refund is processed
- you receive funds for a completed order
If your wallet balance looks incorrect
Try the following:
- refresh the app
- check recent transactions
- review your order history
- check your pending balance for incomplete transactions
Contact support if
- the wallet balance appears incorrect
- a refund has not appeared
Our support team will review the transaction and assist you.
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